Submine Privacy Policy

This Privacy Policy explains how the Submine administration collects, uses, stores, and handles information related to Submine, including the website, launcher, Minecraft server, Discord/community spaces, APIs, authentication systems, support systems, downloadable files, and related infrastructure.

By using Submine, you agree to the collection and handling of information described in this Privacy Policy.

Submine is operated by the Submine administration from Ukraine.

1. LANGUAGE

This Privacy Policy is written in English. The English version is the official and controlling version. Any translations are provided only for convenience. If a translation conflicts with the English version, the English version controls.

2. CONTACT

For privacy-related questions, contact, support, or account issues, use official Submine Discord tickets.

3. INFORMATION WE COLLECT

Submine may collect information that you provide directly, information generated by your use of Submine, technical information from the launcher and server systems, and operational information needed to run, secure, moderate, and improve Submine.

3.1 Account information

Submine uses its own internal account system.

We may collect and store:

username;
email address;
Discord ID;
linked Discord account information;
internal account identifiers;
application answers;
registration data;
login/session data;
settings;
profile information;
any text, files, forms, messages, or other input you submit through Submine systems.

Submine does not collect or store Mojang or Microsoft account credentials. Submine accounts are handled internally.

3.2 Passwords

Submine does not store plain-text passwords.

If password-based authentication is used, passwords are stored using protected authentication methods such as password hashing. If authentication is handled through another method, Submine stores only the data needed for that authentication flow.

3.3 Discord information

If you interact with Submine through Discord, link a Discord account, use Discord tickets, or participate in Submine community spaces, we may collect or process:

Discord ID;
Discord username;
Discord display name;
avatar;
linked account status;
server membership information;
roles;
ticket messages;
moderation history;
general-purpose Discord account information available to Submine systems or staff.

Discord is a third-party platform and may process your information under its own policies.

3.4 IP addresses

Submine may collect IP addresses.

IP addresses may be collected directly by Submine systems or indirectly by software, infrastructure, hosting providers, reverse proxies, server software, Minecraft-related systems, security systems, logs, and other tools used to operate Submine.

Submine retains the right to collect and use IP addresses for security, moderation, abuse prevention, technical support, diagnostics, operations, legal compliance, and service protection.

3.5 Minecraft and game-related information

Submine uses its own account system and does not collect Mojang or Microsoft account credentials.

Submine may collect game-related information connected to your Submine account, including:

in-game username used on Submine;
internal player identifiers;
join history;
leave history;
session records;
server activity;
gameplay logs where needed;
moderation records;
server-side account state;
inventory/progress/world interaction data where needed for operation;
launcher/server authentication state;
access status;
ban or restriction status.

3.6 Launcher telemetry

The Submine launcher collects technical telemetry and operational records.

Telemetry records may include:

telemetry record ID;
user ID;
GPU model;
GPU VRAM;
CPU model;
CPU core count;
total RAM;
platform;
operating system version;
Java version;
launcher version;
selected graphical/game profile;
launch time in milliseconds;
install time in milliseconds;
update time in milliseconds;
maximum heap size;
windowed mode setting;
window width;
window height;
close-launcher-on-game-start setting;
graphical profile;
ambient volume;
creation timestamp.

This data is used for support, moderation, analytics, compatibility checks, operational decisions, launcher reliability, performance analysis, and project maintenance.

3.7 Crash logs

Submine does not automatically download crash logs to its servers unless explicitly implemented or submitted through a Submine-controlled system.

If you manually submit crash logs, screenshots, logs, diagnostic files, support files, or similar material, those files may contain system information, local file paths, usernames, mod lists, configuration data, tokens, or other technical information.

You are responsible for checking files before submitting them.

Submine may use submitted logs and diagnostic files for support, debugging, moderation, abuse investigation, compatibility analysis, and operations.

3.8 Server, gameplay, and moderation logs

Submine may collect and store server-side logs where needed.

These may include:

joins and leaves;
chat messages;
commands;
deaths;
advancements;
gameplay events;
world interactions;
server errors;
connection information;
authentication attempts;
moderation actions;
warnings;
bans;
kicks;
mutes;
reports;
support tickets;
staff notes;
anti-abuse records;
exploit reports;
security incidents.

The exact content of logs may vary depending on the server software, mods, plugins, infrastructure, and operational tools used at the time.

3.9 Security and anti-abuse data

Submine may collect data needed to protect the service, users, infrastructure, and gameplay environment.

This may include:

join tokens;
session tokens;
launcher authentication records;
failed login attempts;
failed integrity checks;
failed mod checks;
launcher integrity status;
suspicious activity;
access attempts;
abuse indicators;
ban evidence;
account links;
alt-account indicators;
security logs;
internal risk signals;
technical data needed to detect cheating, bypassing, abuse, or unauthorized access.

Security and anti-abuse data may be collected even if some optional telemetry settings are disabled.

3.10 Website data, cookies, and local storage

The Submine website may use cookies, local storage, session storage, or similar browser storage.

These may store:

session tokens;
authentication state;
language settings;
interface preferences;
operational state;
security data;
data needed for website functionality.

Disabling cookies or local storage may break login, account access, website features, or other Submine functionality.

4. OPTIONAL AND REQUIRED DATA

Some launcher telemetry may be toggleable.

Not all telemetry, logs, authentication records, operational records, security records, moderation records, or server records can be disabled.

If a setting disables a specific category of telemetry, Submine may still collect everything that is not explicitly disabled, including data required for:

account access;
launcher operation;
server access;
authentication;
join tokens;
security;
moderation;
abuse prevention;
support;
legal compliance;
infrastructure operation.

Using Submine requires certain data processing. If you do not want required data to be processed, do not use Submine.

5. HOW WE USE INFORMATION

Submine may use collected information for:

account creation and access;
application review;
authentication;
launcher operation;
server access;
join token handling;
support;
moderation;
security;
anti-abuse protection;
cheat detection;
exploit investigation;
analytics;
performance analysis;
compatibility analysis;
infrastructure operations;
debugging;
service improvement;
user communication through official systems;
legal compliance;
enforcement of Submine Terms of Service;
protection of Submine users, staff, systems, infrastructure, and community spaces.

6. ANALYTICS

Submine may or may not use analytics tools.

Analytics may be internal, self-hosted, third-party, temporary, experimental, or disabled depending on operational needs.

Analytics data may be used to understand launcher performance, website usage, server usage, compatibility, user flow, application behavior, errors, and service health.

Submine does not commit to using or not using any specific analytics provider.

7. STORAGE LOCATION

Submine data may be stored on EU-based VPS infrastructure.

Data may also be stored, processed, cached, backed up, logged, or transmitted through infrastructure used by Submine, including servers, databases, storage systems, backup systems, CDNs, Discord, hosting providers, support systems, and operational tools.

8. THIRD-PARTY SERVICES AND PROCESSORS

Submine may use third-party platforms, infrastructure, software, or service providers to operate the project.

These may include:

hosting providers;
VPS providers;
storage providers;
CDN providers;
database systems;
Discord;
security tools;
analytics tools;
payment providers if payments are introduced;
email or notification providers if introduced;
infrastructure monitoring tools;
software used to run Minecraft, the launcher, the website, or backend systems.

Internal data is handled by the Submine administration at its discretion for Submine-related operation, moderation, security, support, analytics, and administration.

Submine does not sell user data.

9. LEGAL REQUESTS

Submine may disclose information in response to lawful requests by competent authorities, courts, legal processes, or other legally valid demands.

Submine may also preserve or disclose information where required to comply with law, protect Submine, investigate abuse, enforce the Terms of Service, prevent harm, or protect the rights and safety of users, staff, operators, or infrastructure, where permitted by law.

10. DATA RETENTION

Submine may retain collected information indefinitely unless applicable law requires otherwise or the Submine administration decides to delete it.

This includes:

account data;
application data;
launcher telemetry;
operational logs;
authentication records;
server logs;
moderation records;
security records;
support tickets;
Discord-linked records;
internal identifiers;
analytics data;
backup data.

Indefinite retention may be used for moderation history, ban enforcement, abuse prevention, security, account integrity, operational history, support, technical analysis, and project continuity.

Backups may retain deleted or changed information for as long as backup systems exist.

11. DATA DELETION REQUESTS

Submine does not generally provide user-controlled deletion of account data, telemetry, logs, moderation history, application records, server history, or security records.

Deletion may be refused where data is needed for:

moderation;
ban enforcement;
abuse prevention;
security;
legal compliance;
fraud prevention;
payment records;
operational logs;
backups;
dispute handling;
server integrity;
project records.

Where applicable law requires deletion, Submine will handle the request according to that law.

12. DATA ACCESS REQUESTS

Submine does not generally provide user-controlled export or access copies of stored data.

Requests for account, privacy, or support information may be handled case-by-case through Discord tickets.

Where applicable law requires access, correction, export, or disclosure, Submine will handle the request according to that law.

13. PAYMENTS AND DONATIONS

Submine may introduce donations, paid features, ranks, cosmetics, subscriptions, supporter benefits, or other payment-related systems in the future.

Payment processors are not fixed and may change.

Submine does not store full payment card data.

If payments are introduced, payment information may be processed by third-party payment providers under their own terms and privacy policies. Submine may store payment-related records needed for account handling, fraud prevention, moderation, support, accounting, legal compliance, donation handling, and dispute resolution.

14. EMAILS AND COMMUNICATIONS

Submine does not currently send regular emails.

If email functionality is introduced, Submine may use email for account verification, password reset, security alerts, application status, support, service notices, or important operational messages.

Submine may communicate with users through the launcher, website, Discord, tickets, announcements, or other official Submine channels.

15. CHILDREN AND MINORS

Submine is not made specifically for children.

Minecraft is used by many age ranges, and Submine may allow users under 18 only where permitted under the Terms of Service and with guardian permission.

Submine does not provide separate child-specific data handling. Data from minors is collected and handled in the same operational way as other user data unless applicable law requires otherwise.

If a parent or guardian allows a minor to use Submine, the parent or guardian accepts responsibility for that user’s activity and data processing under this Privacy Policy and the Terms of Service.

16. SECURITY

Submine uses operational, technical, and administrative measures intended to protect accounts, services, infrastructure, and stored information.

No system is perfectly secure.

Submine does not guarantee that accounts, servers, logs, telemetry, databases, infrastructure, or transmitted data will always remain secure, uninterrupted, private, available, or error-free.

17. USER RESPONSIBILITY

You are responsible for the information you submit to Submine.

Do not submit information that you do not want Submine administration to process, store, moderate, review, or use for Submine-related operation.

Do not submit private files, sensitive logs, personal documents, access tokens, credentials, or private third-party information unless specifically requested for support and you understand the risk.

18. CHANGES TO THIS PRIVACY POLICY

Submine may update this Privacy Policy at any time.

Changes may be posted through the website, launcher, Discord, or other official channels.

Continued use of Submine after changes are published means you accept the updated Privacy Policy.

If you do not agree to the updated Privacy Policy, stop using Submine.

19. RELATIONSHIP TO TERMS OF SERVICE

This Privacy Policy is part of the broader Submine legal and operational framework.

Use of Submine is also governed by the Submine Terms of Service, launcher EULA, community rules, event rules, and any other applicable Submine policies.

20. CONTACT

For privacy-related questions, use official Submine Discord tickets.